Privacy Policy

Last updated: 5/29/2026

1. Information We Collect

When you use HKUBS AIOS, we may collect the following types of information:

  • Account Information: Your HKU credentials and profile information
  • Usage Data: Information about how you interact with the service
  • Session Data: Conversations and interactions with the AI system
  • Technical Data: IP address, browser type, and device information

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the AIOS service
  • To authenticate and authorize access
  • To improve the AI system's performance and accuracy
  • To conduct research and educational activities
  • To ensure security and prevent misuse

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • For legitimate educational and research purposes within HKU
  • To comply with legal obligations
  • To protect the rights and safety of users and the university

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide the service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal and operational requirements)
  • Withdraw consent where applicable

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the service or other appropriate means.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through your HKU channels or the university's data protection office.

10. Governing Law

This Privacy Policy is governed by the laws of Hong Kong SAR and the policies of The University of Hong Kong.